Customer Reviews of Dick's Hillsboro Honda
Review type:
Oil change and recall notice
by KDNelson on 10/03/2016updated 10/14/2016Total convenience, I work nearby so I was easily able to drop the car off and not lose work time. It was really appreciated that they called me when it was ready to be picked up - which was quicker then expected!Service
by Momvan4 on 10/01/2016updated 10/14/2016I enjoy that the service team is very attentive to each customer and going so far as walking you to the waiting room to show you where you can wait. They ask my name and make sure to let me know they are working on my vehicle to get me… going on my way.Thank you for the feedback, Momvan4! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Stellar Service
by DonaldMB on 09/29/2016updated 10/07/2016As always, the service was top notch. I was met right as I pulled in. The service was clearly explained and completed within the estimated time. The service staff was very friendly and attentive. It was a very smooth visit.DonaldMB, Dick's Hillsboro Honda thanks you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
bd030177
by phallachea on 09/30/2016The salesman was really helpful. I did not feel pressured to buy. He wanted auto give me a good deal on the car so he did a great job to meet my request!Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Great Service, friendly service!
by thomjas on 09/21/2016updated 09/30/2016I have always had a good experience at Dick's Honda in Hillsboro, but I did consider going somewhere closer to home. However, I am so glad I came in! From the time I first arrived, everyone was friendly and helpful but not pushy. I ended… up with the perfect car for me!Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Great service
by Thomas_Lee1 on 09/28/2016The service was quick and everyone was friendly. The waiting area was clean and well stocked. I highly recommend the service department.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Dick's Hillsboro Honda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
This was the best car-buying experience I ever had!
by Maryanita on 09/25/2016My salesman Alex was very straight forward in answering all my questions. He spent hours with me, helping me to pick out just the right vehicle. I never felt rushed or pressured in to a sale. All the staff was very pleasant and helpful .… I appreciated having drinks and snacks available!Thank you for taking the time to write this 5-star review, Maryanita. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Air bag replaced efficiently
by 2016Bob2016 on 09/17/2016updated 09/23/2016Once the replacement air bag was available it was installed quickly and we were kept informed of its completion time.Thanks for your awesome review! I'm very happy to hear that the team was of such great help to you. We take pride in our customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
What do I like about Dick's Hillsboro Honda service
by JanuszD123 on 09/15/2016updated 09/23/2016Just about everything: nice and professional crew; quick service; nice lounge with refreshments, and now with a working desk where I was able to put my laptop and, thanks to your Wi-Fi, was able to work while waiting for the car.Thank you for sharing this great feedback with us. We feel our service department is what makes Dick's Hillsboro Honda special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Very satisfied with the buying process
by Seshagiri on 09/13/2016updated 09/23/2016I think the sales person was great in spending a lot of time with different vehicles and models. All staff at Dick's Honda were super. I am satisfied with deal I got and I hope the CRV gives great service.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Great Experience - New car
by Susanrichardso on 09/23/2016Teresa, in a word. She listened, talked me through what I needed and made she I gave all my options a drive. Your test drive was great I liked trying in a city environment as well as the trip out in the country. No trying to talk me into… something I did not like. Wonderful to work with.Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Teresa and we look forward to seeing you at our dealership in the future. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Highly Recommended: Carlos and Dick's Hillsboro Honda
by John_Ki on 09/21/2016Carlos was outstanding! He struck the perfect balance between responsiveness, proactively communicating the benefits and features of the Honda vehicle we were interested in, and respecting our need for time to consider our options. This… must be one of the more challenging aspects of hiring the right sales personnel for an auto dealership. Well, Dick's Hillsboro Honda made a superb choice when hiring Mr. Davila. As a former military officer and leadership instructor, I encourage you to continue grooming and challenging this exceptional individual. We also appreciated the professionalism and relaxed approach of the other two gentlemen (Jeremy and the Finance Specialist whose name escapes me).Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and its encouraging to know Mr. Davila and the rest of the sales team were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Great Customer Service!
by Jeneane on 09/21/2016The customer service from start to finish was outstanding!! When I pulled in I was greeted by a friendly face (don't remember his name), and he went over everything with me and told me my Service Advisor was Paul Gomez. My oil change and… wiper blades replacement took just over an hour, which I think was timely. Paul was very friendly, efficient and a wonderful representative of your service department.Thank you for taking the time to write this great review. It is wonderful to hear that our staff at Dick's Hillsboro Honda was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Staff always helpful & Courteous!
by ChapmanMC on 09/18/2016The Service staff are always very helpful in getting us in, even on short notice! Would highly recommend if you need service or looking for a Honda.Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Quick Service
by Maddie66 on 09/09/2016updated 09/16/2016Competent service and I was able to get a warranty item replaced at the same time. The price was right too.We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Dick's Hillsboro Honda for your vehicle needs. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Great Service
by latinu921 on 09/03/2016updated 09/13/2016The Honda service Department is one of the best service department I have visited. I had a Eng light on and they diagnose it to be my rear catalyst converter they place a order and arrived within 3-5days. My Experience was great service… manager took the time to explain the defective component and made some recommendation. I would definitely recommend Honda service Department.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Dick's Hillsboro Honda! If there is anything else we can do for you just give us a call! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Honda CRV
by jajewett on 08/24/2016updated 09/06/2016The dealership service rep was very helpful and my vehicle was ready in the designated timeframe that was scheduled that day.Better than most
by David_Marie on 09/04/2016Mostly the attitude of Marv Herr, not pushy just concerned we were getting a fair deal on the right car. If it hadn't been for Marv we would have been off to another Dealer.Thank you for your review. We're glad to have Marv on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Sam Riley | General Manager | sriley@dicksautogroup.com - (503) 640-6401
Recent oil change
by Mesign4 on 08/17/2016updated 08/31/2016The service was fast, at a good price, and no one tried to upsell unnecessary services. It was a good experience, today!Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Dick's Hillsboro Honda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Great Dealership!
by sonfeld on 08/17/2016updated 08/26/2016Alex was great to work with. Appreciated that he wasn't too pushy but worked within the framework we desired. Environment is great as well. Clean, free refreshments, kids room.We are truly grateful for this awesome review! We are thrilled that Alex was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
New building new attitude
by HotterMustard on 08/13/2016updated 08/24/2016Paul was really friendly and helpful. The new building came with a new positive attitude. I like the new customer waiting area. The chairs were comfortable and I enjoyed the hospitality.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
Your Local Family Owned Honda Dealer. You make the Drive we will make the Deal! 2016-2017 Honda Presidents Award Winning store!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for leaving us this great review, KDNelson! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Rich Purinton | Service Manager | rpurinton@dicksautogroup.com - (503) 640-6401
by dealerreply on 10/21/2016