Customer Reviews of Mac Haik Chevrolet
Review type:
Fantastic Experience
by Cacolvin on 03/06/2025
I contacted Mack Haik Chevrolet in desperate need for a car. I spoke with Mr Wolfe and Horace Manual who asked me what I was looking for and to come into the dealership to see. They took excellent care of me. The process was much faster… than I anticipated and I left that day with my new car! Best experience ever.
94 reviews
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great service
by Mirza2 on 04/13/2015updated 04/25/2015Tony, Bryan, Mike, and everyone there is awesome. I have nothing but great things to say about there will to help and there attention to detail to resolve any issues that i have.Happy with our SUV
by NC_02 on 04/02/2015updated 04/09/2015The only problem was at the 1st visit we received no time to negotiate and really ask if that was the SUV we wanted. We just wanted to see if were going to get approved since we had been working on our credit for the past 2 years. Right… away after it was approved it was moved to finance and we were confused. Also, we waited for over 2 1/2 hours just to see if we were approved. We left. Got a call on Monday and we went ahead and went in. Experience was much better and they took their time to show us the different Tahoes available. Finance dept was awesome in working with us, even though we finished way past closing time. We felt no rush.My First NEW Truck
by OscarB2801 on 03/30/2015updated 04/06/2015It was a my first experience in buy my new truck, that they made sure I was really welcome and treated well as customers should be treated.My Experience
by MJFletcher on 03/20/2015updated 03/30/2015I came in for an oil change and left with a brand new car!! The sales man and finance was with out a doubt awesome. I spoke with several people that were very friendly. I didn't feel forced or pressured! What a wonderful and phenomenal… experience!!Bill
by whiskeyriver on 03/11/2015updated 03/29/2015Phil took care of all issues I had and needed addressed. He kept me informed as the day went along as to what was required to keep my 100k+ '07 Suburban in top shape. He's the best service adviser I've ever worked with.Best Dealership in Houston!
by Skato23 on 03/04/2015updated 03/16/2015I have been a Mac Haik customer for over 8 years and purchased 4 vehicles. Everytime their team has gone above and beyond to make sure I get exactly what I wanted. Special thanks to Mo and Melvin on my most recent purchase for their hard… work to seal the deal. I love my new camaro. Thanks guys!mac haik chevrolet
by 2012copo on 03/06/2015updated 03/16/2015Every employee I encountered was as nice and professional as possible. The car was ready and clean when they said it was going to be. My trade in amount was on the high side of the published value.Went to pick up car and it wasn't ready after I was called and told it was.
by KSL4 on 03/13/2015Everything went well except you called and said my car was ready and when I went to pick it up they said it wasn't and that something happened and it wouldn't be ready until the next day. Luckily I had my ride wait for me or I would have… been stranded.Brown Car
by Elysa on 03/13/2015Mark took time with me and made sure I understood everything. He made sure I was 100% satisfied before I left. Mark is a great asset to any company! My finance officer was equally as good patient kind informative and knowledgeable.Great Experience
by Carmon_7 on 03/13/2015Robert Wolf is a true professional and very low key and no pressure. I actually leave the dealership smiling instead of muttering and gritting my teeth. I recomend him and Mac Haik to all my friends and colleagues.Refreshing car shopping experience
by Baneling on 03/13/2015It was much more pleasant than other local dealerships. The paperwork process was a little slow, and I was disappointed that some of my accessories were ordered incorrectly. However, the customer service was good enough that this will be my… first stop next time I'm shopping for a vehicle.DONT BE FOOLED!!!!
by 25FIREMAN on 03/11/2015Everywhere you look online with the exception of this website has tons of bad reviews for Mac Haik Chevy. Do not go here! I went there to buy a car for my wife and after test driving it I gathered an OTD price on the vehicle and told him… I'd let him know this afternoon. An hour later I called the salesman back and WE AGREED on a new price for a 2014 black cruz LTZ. I told him i would be glad to put down a deposit but he insisted I come back in with a check for the full amount. (place was an hour away) When I got there, he sat me down with " the keys" on the table and we together spent at least an hour and half doing paperwork, taking a tour of the dealership ect. only for him to come up to me and say, "hey the black one you wanted sold hours ago but I have the white one that was next to it, you want that?" I said no, we agreed on the black one that we've been discussing all afternoon. His response was "its just a color I can do it for the same price". He then proceeded to fill my head with excuses and NO SOLUTIONS. The sales person name was MELVIN JONES. I put my trust into this person and he wasted my whole day. Earlier when we were in his office he told me I could take the new car home that evening, after which I sent my wife a picture congratulating her on her new vehicle. She was so excited. 20 min later i had to tell her the bad news. Please don't do business with these people. They care about you when you walk in with full pockets but if a problem arises NOBODY lifts a finger for you. I talked to the sales manager (Travis?) and he said he was taking notes and would call me right back but I still have not got a response. I even talked to 3 different people asking for contact information for the general manager and nobody would give me anything. This is unacceptable and wrong, this company clearly does not really care about there customers. If that was not true, the end result of all this would have been different.. This is my first bad review I have ever written for anybody, I just want to make sure nobody makes the same mistake i did by using this dealership. -JOHN U.John, I am sorry to hear that you have had an undesirable experience with our dealership. It was not our intention to give you the run around, and I apologize if that is how it seemed. At Mac Haik Chevrolet, we strive to provide an elite level of customer service, and it is unfortunate that your business was not handled in the way our customers have come to expect. I would be more than happy to discuss a specific car in our inventory with you or answer any other questions that you may have. Please contact me directly so that we may begin to build a trustworthy business relationship. I look forward to hearing from you. Peter Wink | General Manager| pwink@machaikchevy.com
I am part of the family
by dgreenmachine on 02/25/2015updated 03/05/2015The Service man that did the oil service did not reset the Oil Gauge to zero. Is that something he should do? Are you not also providing a reminder on the windshield any more cause there was not one there either.Great Dealership
by mando3167 on 02/27/2015updated 03/05/2015The overall experience was great. Moe my salesman was very nice and answered any questions I had. Chris the manager I was working with got me a very respectible amount for my trade and worked with my to make sure I got all rebates possible.… Ive bought 2 new Chevrolets in the last 2 years from another dealer and coming here was so much better!! I would definitely come back for future vehicle purchases!!Best dealership
by Destinyrivas on 02/28/2015updated 03/05/2015I would not shop for a vehicle anywhere else. They treated us like family and made us feel welcomed. My sales man Moe is the best sales man I have ever had when buying a car. He helps you out and makes sure you are leaving with the vehicle… that you want. He is awesome!Great experience at Mac Haik Chevrolet
by Berlinsia on 02/28/2015updated 03/05/2015I had a great experience, the salesman where very helpful and patient with me. Answered all my questions, l will definitely recommend Mac Haik Chevrolet. Thanks again to Salesman Gilbert (l didn't get his last name ) and Horace Manuel.… I'm very pleased!Car purchase
by Bigal769 on 03/04/2015Great communication on my order. Extremely courteous service through the whole service. Kelly Ford did a great job. This is my fourth car purchase from Mac Haik and I always had a great buying experience.Mac Haik Chevrolet is the Best Dealership!
by LynneHB on 03/04/2015Best car-buying experience ever! Great dealership with professional, helpful and engaging staff. Randy Haddox and Yvonne did a great job!New Chevy Purchase
by Godwin15 on 02/25/2015I really like the fact that the staff took the time out to find a great deal at a workable price. I am very pleased with my purchase and I plan on getting 1-2 more vehicles in the future from this dealership.My Z71
by Apatai on 02/09/2015Jason was great to work with. Now, to see if I can get things completed that were after marketed on my truck that I'm considering not doing and see if that will fly. I was rushed a bit into that part of the deal and have hence, decided not… to envelope that into my purchase but, will deal with that today at some point with the dealership.Great Buying Experience
by Theresa_Parra on 01/17/2015updated 02/02/2015Marcos was great, friendly and helpful. I didn't feel like he was just trying to make a sale. He answered all of our questions and made our buying experience excellent. He now has a customer for life!
About our dealership
Thank you for visiting Mac Haik Chevy, Houston's #1 volume new vehicle Chevy dealer and Houston's only 16 time Chevrolet Dealer of the Year. We live with purpose in our pursuit to take care of our customer's while carrying the largest selection of new Chevrolet's in Houston as well as all surrounding areas. Also through Mac Haik Automotive Groups extensive dealer network we also have access to over 2,000 quality preowned vehicles saving you time and money. It's always worth the trip to I-10 and Kirkwood for a great selection of new and used cars, trucks and SUV's. We are centrally located to almost anywhere in the greater Houston area and with so many cars and trucks in stock its easy to find the right vehicle, in the right color, with the right options, and for the right price to fit your needs. Plus Mac Haik Chevy also has one of the largest parts and service departments in the United States while also being one of only a very few certified service elite dealers in the US.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Collision Repair/Body Shop
- Express Service
Languages Spoken (2)
- English
- Spanish
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
by Kiara Dou on 03/10/2025