Customer Reviews of Pohanka Acura
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225 reviews
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Fantastic Sales Service
by JeffK on 08/04/2019Joseph Rinchuso was great. He was very receptive and easy going every step of the way. Even with my 3 kids in tow, he was patient and helpful. Originally was working with Leo Rodriguez who was overbooked when I was able to come back to… the dealership and actually purchase the vehicle. I bought a used BMW 3-series that was priced fairly and I never felt like I was being upsold. Great experience start to finish!Loved the whole experience
by Jill on 07/31/2019I test drove the RDX for my husbands new car. Joseph was fabulous, great with my kids and very knowledgeable about the car. I loved the car so our whole family went back that evening. Joseph was very honest about the process, what he… could offer and was not pushy! We bought the car the next day and the process was very smooth!Excellent Experience
by jwhitehead44 on 07/24/2019Elizabeth Frasier is the best!! She helped me in purchasing my MDX in every way. From email and text updates to identify the vehicle of my liking to scheduling test drive appointments. She is the best and I would highly recommend Elizabeth… to anyone looking to purchase an Acura!! Her professional diligence and customer service care is unmatched!!Great Customer Service
by Eli on 07/17/2019updated 07/23/2019Tony Ramazani, Elizabeth Frasier and Ricky Kakkar helped me with my new Acura. Most awesome team ever! This is the first time getting a new car was so much fun. They are friendly and they care about your concerns. Thank you so much.Asad Ali Review at Pohanka Acura
by MikeK on 07/01/2019My sales experience was great with Asad Ali, he worked with me and his sales manager to get me exactly what I wanted and at a great price. I appreciated Asad going the extra mile for me at Pohanka Acura, my experience was excellent.Lillian Acevedo is the best!
by e2mg on 06/24/2019Lillian literally did everything she could to be sure I left happy with my new Acura MDX 2019. Her passion and professionalism were a real treat.Great Customer Service
by Jess on 05/21/2019updated 05/28/2019I had the pleasure of working with Mr. Yong Kim at Pohanka Acura. His ability to go above and beyond is unparalleled. He was extremely friendly and accommodating. I am very satisfied with his level of care and would recommend him to… anyone looking to purchase or lease an Acura. You will not be disappointed. Thank you Yong Kim!Great Experience!!
by Jbkley1979 on 05/19/2019I just moved to the area & didn't even know where to start looking for a new car. I found Pohanka Acura online & I'm so glad I did! They were not only professional but so friendly & knowledgeable. My salesman was Teon Bynum (TJ), with a… little help from Donovan Love & I wouldn't recommend anyone else! TJ stayed late both nights, treated us like he had known us for years & went out of his way to give us the best deal possible. I would definitely recommend him & Pohanka Acura. I will be a repeat customer for sure!Great buying experience with Shiloh!
by JuliaBH on 05/18/2019I usually hate the car buying process, but Shiloh Abers at Pohanka was so awesome. She was patient, informative and relaxed throughout the process. I highly recommend Pohanka and Shiloh if you're interested in an Acura.Great car buying experience
by Mike1234 on 05/15/2019Went to Pohanka for used car. Garan Fayaz was my sales consultant, and I'm very glad to have had him. He was very knowledgeable on the Acura MDX I was looking at, took time to explain and demonstrate many car features, and was a fair… negotiator. I highly recommend going to Pohanka for your next car purchasePohanka Acura - Sales Experience
by NetBSDAdmin on 04/21/2019Asad handled some very difficult questions very well. I was aggressive during the sales process, and Asad handled it like an absolute professional. I would not, however, recommend dealing with Sai Mehta, his manager. Sai Mehta was… condescending and impatient, and I found my brief 5-minute experience with Sai Mehta disappointing. A general sales manager should have at least a modicum of respect towards his clients, and Sai Mehta did not exhibit this standard. Asad Ali, however, was top notch A+. See him if you are purchasing a vehicle from Pohanka Acura.Amazing Service
by Acurareview on 04/07/2019Farhan was great-very reassuring and helped me pick out the perfect car! The finance manager was also super professional and found the absolute best rate for me! The whole team/staff have A+ customer service and its no wonder why this… dealership is #1 in the country. I would recommend anyone go see them and work specifically with Farhan.Excellent service
by Racheltharp on 04/05/2019I had great experience with this dealership. Elizabeth, Greg, and Flip were all SO helpful and nice!Excellent Buying Experience - Nick and Pohanka Acura
by Neal on 01/27/2019We had a smooth buying experience with the help of sales rep. Nicholas Shirley right from initial test drive, followed-up on inventory for the choice of car and arrival, buying and other delivery processes. Very professional service and… smipler hassle free buying process with follow-up calls on satisfaction. Highly recommend sales rep. Nick, sales team at Pohanka Acura, Chantilly dealership (my 2nd car from them). -NealExcellent Service
by Lammie1 on 01/23/2019I purchased a 2019 Acura TLX on 1/2/2019 and was greeted by a lovely sales person named Elizabeth Frasier. She was very knowledgeable about the Acura products and extremely patient as I asked numerous questions about the TLX model. This was… a pleasant car buying experience thanks to Elizabeth!Best Car Dealership in DC Metropolitan
by yeonee9 on 12/04/2018This is my second time getting a car through Pohanka and Yong Kim really made sure I got a top notch deal on a higher trim that what I anticipated. He is very knowledgeable as a senior level representative, sincere when helping his clients… and is now my go-to salesman. He made my second experience even better than the first. He also made sure I got a great deal on their maintenance package with Flip, who is also super friendly and made my experience enjoyable. Pohanka provides absolutely outstanding customer service and I can confidently say no other dealer would beat them in the area.Sales
by Pdunegan on 11/19/2018Elizabeth was our salesperson and she was not the typical pushy salesperson you're used to getting in a car dealership. She was cheerful, attentive, more than helpful, a really hard worker and a pleasure to deal with!Best Experience Ever!
by rmarusin on 10/20/2018Recently had a wonderful experience while purchasing our new 2019 Acura RDX. Our salesman, Faran Fayaz, was extremely knowledgeable, patient when answering our questions, and went our of his way to make our purchase a pleasant experience.… We highly recommend him to help with your purchase.Excellent Sales
by Pramodusa on 10/15/2018Faran Fayaz was our sales rep. in purchase of new Acura-MDX-2019. He provided excellent and outstanding services during the process of purchase in our new car. Faran has in depth knowledge when it comes to taking a trial drive, technical… details or through the sales process. He gets the maximum discounts eligible to a customer during the sales process. He is a dedicated sales agent and we would recommend anyone to approach Faran at Pohanka Acura to buy their next car.Good Service
by Vijaianand on 09/11/2018Faran Fayaz provided mdx features in details and answered all question we have after the purchase as well. I would recommend him to anyone.Excelent service and value
by Hokie22 on 09/06/2018Thank you Asad Ali and Pohanka Acura for a very positive experience purchasing an MDX! I purchased my first MDX from Pohanka in 2005 when still living in NVA and am just now replacing that vehicle. Although I live in Baltimore now, I… saw one of Pohanka's listings on Carfax while shopping and called to inquire about a Coming Soon vehicle. Mr. Ali returned my call promptly and arranged to have the car available later that same day. After comparison shopping in Baltimore and Southern PA, I drove 2 hours to Pohanka because of Mr. Ali's follow-up and value pricing on the vehicle. There were no surprises and Mr. Ali and Flip Carleton provided excellent, professional, efficient, and friendly service! I don't buy cars often, but I highly recommend Pohanka and Mr. Ali. Thank you!
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About our dealership
Pohanka Acura is the World's Largest Acura Dealer 16 Years Running! (Based on 2004-2019 AHM New Acura Volume Sales). Browse our huge selection of new, certified and pre-owned inventory. We provide FREE Virginia State Inspection for the life of your vehicle ownership, and it applies to other vehicles in your household! We provide a host of benefits to repeat customers.
We also have the largest Service Department in the nation, open extended hours 7 days a week! No Appointment Necessary - Just Bring It In, and enjoy a private/quiet waiting area with TVs, free WiFi, and Starbucks coffee. We also have the largest loaner fleet in the DC area!
Come see why Pohanka Acura is #1!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (3)
- English
- Korean
- Spanish