Bruce Titus Port Orchard Ford
Today 9:00 AM - 7:00 PM
Customer Reviews of Bruce Titus Port Orchard Ford
Review type:
Amazing service to work with
by Bernie on 08/02/2024
That this dealership did the right thing and did not mark up my vehicle
118 reviews
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Mustang ecoboost
by ecoboost3 on 11/18/2017Carl and Anthony were exemplary! Absolutely the best!! They worked with me for weeks and never gave up on trying to give me the best service! We had a rude encounter with one of the sales managers, Marty, and I understand he was doing his… job and I respect that, but the manner in which he delt with us was emotional and unprofessional. We left upset, but had so much respect for Carl and Anthony that we stuck with them and they ended up being the reason we made our purchase. They are why we went back and gave our business to Bruce Titus. 5 star service!2017 Lifted F150
by Dcharpia on 11/18/2017I would like to once again thanks Gary Lowery and Bruce Titus Ford for taking care of me with the purchase of my new truck. You wont find better customer care than Gary and Bruce Titus.Best service, best customer service around
by Bear915 on 11/16/2017Each time we bring our vehicles in to Bruce Titus Ford, we are amazed by the value put on the customer. We are not easy to deal with sometimes, and always feel that we are their most important customer. The service and work on the vehicles… is great too. Pricing is fair and communication is well above the normal elsewhere. Thank you for putting people first.Wonderful Dealership!
by Addison on 11/03/2017We had a wonderful experience today at Bruce Titus Ford. We went there to see a car I liked on Cargarus. When we got there we discovered cargarus information was not accurate so we were disappointed and were just going to leave. Sean the… fantastic salesman and Monte the fabulous manager were so apologetic even though it was nothing they did wrong. They worked with us and found the perfect car for us at a discounted price!! Erin, who helped with financing was knowledgeable and professional too! We love this dealership and are happy they are close so we can get our car serviced here. They were all honest with integrity, something hard to find these days! Go see them! Youll be pleased!Check-Up Service
by AlmightyB on 11/02/2017This is the dealership I purchased my first vehicle from, and my entire experience has been a breeze. Its a smaller dealership so you get a personal yet professional relationship with many of the salesmen/saleswomen. This is my second time… having this dealership perform routine maintenance, and it was as the first. While waiting they allowed me to look at and test drive other vehicles to help pass the time, as well as offer you deals if you plan to trade in.Excellent customer service
by ceaton48 on 11/01/2017I went in with negative equity in my vehicle and they were able to get me into a brand new car. Gary is awesome!Great team
by Swaye105 on 10/30/2017They do such a great job, i have gotten 4 cars through them and they always take care of my car. Josh in service does a great job getting my car taken care of and any other needs i have and always makes sure im satisfied with my car.Excellent service!
by Jessica on 10/29/2017We had a great buying experience today! We were treated well, given all the time we needed and given an excellent price. We are very happy with our truck buying experience!Good local guys
by Scamps11 on 10/26/2017PO Ford is happy to service our under warranty 2016 Lincoln MKX, even though they arent a Lincoln dealer. Theyve fixed a couple of problems with the car as well as changed the oil, so were very happy with them. Ive always used Josh… as my service advisor and he is always knowledgeable and friendly and can always seem to get us in quickly.customer service
by newintown on 10/16/2017Went in with my Ford Escape Titanium that has been a 3 yr lease. Went through the process of buying my car outright (it has only 7,000 miles..couldn't find a better car or deal) Even though it was a Saturday (busy day for salespeople) Jon… Rohlman was OUTSTANDING with customer service. Never pushy, calm, honest and personable. He drew out options for us, and stayed with us through the process, once we made our decision. First experience with Bruce Titus..being new in PO. I can easily recommend Jon for anyone looking to buy an auto. Knew his stuff !Very crooked dealer!
by RickeyC on 09/19/2017They have 2016 Taurus I wanted to buy for CASH. The sticker said $20,244.00. On the test drive, I asked the salesman the price. He read it from the sticker to me. Once we started the paperwork, the price suddenly went to $27,995.00! When I… asked about it and said that is not the price on the sticker, the salesman said he would check the sticker. My wife went out to check the sticker after he did and THE STICKER WAS REMOVED! They then offered the car for "only" $25,995.00! I asked again about the price and the salesman said there was no sticker on the window and he did not know where it went. I made an offer for an "out the door" CASH price and the salesman said he would check. As he walked away, we noticed the "missing window sticker" in his back pocket! At that point, I told my wife they were not honest and we left. They called several times since then and told me the price changed. I checked just now and it is now"only" $21,981.00!! No wonder they still have it!! Dishonest dealership and deceitful salesman and sales manager!! Unbelievable! BTW, I bought a car for CASH from another dealer and am very happy with the deal I got!Honest & helpful
by Kendrick3 on 07/03/2017Shopped around for weeks, talked to a lot of other dealers & no one else came close to the top notch team here. James our salesman made the process as painless as buying a vehicle can be. He was very knowledgeable but wasn't aggressive or… pushy.Wonderful experience
by J_Car85 on 06/28/2017Incredibly amazing experience!! No one pressured us to buy something we didn't want and made it an easy purchase. Brian was so great, he waited for hours while we tried to get everything in order having half the purchasing party in another… state. He even shared his jerky since my husband was hungry!! When it came time to take my vehicle home, Brian made sure it was extra clean and Val got all the paperwork signed in less than an hour. Amazing team.Our Nissan at Ford
by Knoxamyr on 06/16/2017My husband and I stopped in at Bruce Titus Ford, honestly on our way to the Nissan dealership, just to see what the dealership had in their lot. We were greeted by James who was very friendly and personable right off the bat and did not try… to pitch or sell us like the stereotypical "car salesman". We are usually immediately turned off by that stereotype or feeling like we are being sold on something. James walked with us through the process and never tried to get us into something that wouldn't fit our needs. We had a difficult situation, as we were closing on a house and could not have another loan processed in the days before we finished the home process. But we also had a family vehicle that was undriveable. The dealership was willing to work with us on a delayed loan, as well as, tow and trade in our broken vehicle that we no longer were able to drive. We were very pleased with James and the financial officer and we drove off the lot with our new Nissan minivan that day. We will highly recommend them to anyone looking for a new vehicle!Best buying experience I've ever had
by Cissa0412 on 06/09/2017Gary at Bruce Titus ford in port orchard made buying my car the most pleasant experience for my wife and I. As long as Gary is there I will always be buying my cars from there.Great buying experience
by lmr0119 on 05/28/2017These guys are the best in the business! They made my car buying experience easy and they answered all my questions. I felt confident knowing I picked a great car dealership.Exceptional
by Winston on 05/27/2017James and Val provided exceptional customer service. Both were very knowledgeable, courteous, and understanding. They addressed all my concerns and questions, and gave me honest recommendations and advise. James gave me his undivided… attention and allocated the time to explain the features of the vehicle I was purchasing. This was truly the best and pleasant buying experience.So easy
by DawnandJames on 05/08/2017James and Val made the car-buying process super easy. We didn't have to spend all day at the dealership. Everything was ready for us when we showed up. Couldn't be happier.Awesome experience
by Erin_OConnor on 05/08/2017Gary Lowery was awesome. I really felt he was looking out for my interests. Everyone was professional and friendly. Hometown feeling!!!Quality efficient experience
by MLudtka on 05/06/2017I would highly recommend the team at Bruce Titus Ford in Port Orchard. Gary Lowery meet me at the door and took me through the complete transaction of buying a great used F-150. It started with the quick response via their internet sales… team with Bonnie and Tiffany. I was treated with respect and fairness. I would recommend buying your next vehicle from them.Easy car buying experience
by jhollender on 05/07/2017Steven was extremely helpful with our car buying experience and never made us feel pressured to buy. From the sales to the finance department, Port Orchard Ford made the process very smooth. Thanks for all your help!
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