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Customer Reviews of Sound Ford

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151 reviews
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  • Great, fast service!

    5 out of 5 starsby Niknak03 on 08/03/2015

    Eric and Nebu were very helpful in getting us into our new cmax hybrid energi. They made it as pain less as possible.
  • Great service

    5 out of 5 starsby Thewisemans on 08/03/2015

    Kim Cox was great to work with. No pressure type sales person. We felt at ease working with her. After a total loss accident with another 2015 Mustang she pulled the keys for us to ensure the mustang we wanted was secure for our arrival from Spokane. Thank you for the no hassle service.
  • Very Happy New Ford Owner...

    5 out of 5 starsby Shellshock858 on 07/30/2015

    I was looking to downsize into something smaller and cheaper from what I owned and thought I would check out the Fiesta. I decided to go to Sound Ford because they were close to my house and read reviews that they were outstanding. And the reviews were right, the staff here was amazing. They were very friendly and welcoming each visit. At first when I was looking there was no fiesta's in stock of the particular color I had wanted. However, we found some on another lot and on that lot was the exact car I had been eyeballing from the beginning. Turns out they were going to be used for service cars but with a phone call and a few minutes of waiting they were able to bring back good news and let me know if that was the car I wanted it would be mine. When it came down to the buying process they were very patient with my decision making, feeling no pressure to buy. I did end up purchasing the 15' Fiesta HB and I love it! Fits all the needs I was looking for at this stage in my life. I would like to throw in, I thought it was nice to receive a thank you/check up call from my sales guy (Adonis) and the manager (I think he was the manager). That was great customer service. I would highly recommend this dealership to anyone and I would definitely purchase from them again. Five stars all the way!
  • Great sales people, no pressure, easy purchase

    5 out of 5 starsby KronicSeattle on 07/29/2015

    Traded in focus for edge. Way simple, no hassles, just easy
  • Fiesta

    5 out of 5 starsby Amyh6307 on 07/29/2015

    Ford fiesta. Best deal in town, salesman (J.J.) was willing to answer all my questions. purchase was fast and smooth. Will certainly recommend.
  • Casta1111

    5 out of 5 starsby Casta1111 on 07/28/2015

    Wonderful customer service, very profecional, no pressure to buy!
  • Outstanding service unbeatable deal

    5 out of 5 starsby RickM7275 on 07/27/2015

    I'm really happy with our experience with the team at Sound Ford. Amir was really helpful and I appreciate him being straight forward and honest with us from start to finish. We had great service and left with an unbeatable deal definitely hard to find both when shopping for a car.
  • Finally found the dealer that I can work with

    5 out of 5 starsby Mondher on 07/27/2015

    Foucion, was great service. I wasn't thinking to buy a car that day but the deal that they gave me I couldn't refuse. Great dealer, great service
  • Good service and sales team

    4 out of 5 starsby BrentM1941 on 07/13/2015

    I bought a 2015 Ford Escape. The sales team I worked with was great. The only issue I had was a very long wait to see the finance guy. We had to be sitting there a good 1.5 hours after we had agreed on terms of the sale.
  • Great service.

    5 out of 5 starsby ghogenson on 07/09/2015

    I was treated really well, and the process went smoothly. I tried three other Ford dealers first, and Sound Ford is the one that got my business.
  • Oil Change and Maintenance

    5 out of 5 starsby zaewen on 06/24/2015

    I took my Ford Fusion Hybrid in for it's 20000 mile service and oil change. The technician was quick and friendly and provided superb cusotmer service.
  • Fast and Great Service

    5 out of 5 starsby Lmeza on 06/22/2015

    I purchased a Mustang 2015, the service was great, you guys found what I wanted and I spent like 2 hours doing the paperwork which was pretty fast for me. An Outstanding job I have to say.
  • Thank you Randy Parrot

    5 out of 5 starsby GravityFlow on 06/08/2015
    updated 06/22/2015

    I would like to add to my previous review that Randy Parrot has consistently taken care of our account, any problems that i experienced with billing were because he was not at work the day the vehicle was completed, and any other issues are to be attributed to problems with the work provided by the technician, and scheduling of crew. Randy has consistently been available to provide above average service and remains the number one reason we continue to use your services for our fleet.
  • Good service. Stick to their commitments.

    5 out of 5 starsby sandeep7723 on 06/20/2015

    The sales person Vincent has been really helpful and has listened to my concerns and was able to answer my questions.
  • Trade in for a new ar

    5 out of 5 starsby LeroyG09 on 06/19/2015

    Received a call about possibly reducing my payments or to trade into a newer car for around the same payments. I ended up with a brand new 2015 Ford Fusion for $130 more per month, but removed negative equity on my 2011 Ford Fiesta.
  • Professional Integrity

    5 out of 5 starsby Shastabee on 06/19/2015

    GSM Adam Larson at Sound Ford in Renton, WA made such a profoundly positive impression with my wife and I. We were amazed by the experience of purchasing a car at Sound Ford. From the first introduction we were treated with consideration and caring. The Salesman Ben has extensive product knowledge that gave us the reassurance we needed to make the choice in purchasing a car from Ford. We have established a relationship with Sound Ford that will keep us coming back. We are recommending them to everyone we know.
  • Recent service review

    5 out of 5 starsby fussball5006 on 06/13/2015

    Service agent, Anthony Wells, was very thorough in discussing and recommending items for future servicing.
  • champion of service

    5 out of 5 starsby mlb5590 on 06/07/2015

    I've been a sound ford customer since 2005. I've only trusted sound ford of renton to service my 2005 ford focus and have never ever had a break down not even a flat tire. . Thank you sound ford of renton...
  • Great service, great prices

    5 out of 5 starsby TimG7974 on 06/05/2015

    Ben at the Renton sound ford is our "go to guy" for cars. Very knowledgeable, helpful, and never high pressure and that's what keeps us coming back! Thank again Ben!
  • Quick and effecient.

    5 out of 5 starsby Beckettsl on 05/31/2015

    Just a very simple process. Viewed inventory online, sales rep Danny took good care of me. Came in on appointed day purchased car within hours and with better % rate than my bank offrred.
  • 31st oil change

    5 out of 5 starsby kwreeves on 05/28/2015

    Everything was easy, comfortable and efficient. I was totally surprised when I went to my car and it had been washed. That is very nice! Well done guys!

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